Pharmacy technicians are part of the clinical team and are also GPhC-registered healthcare professionals who work closely with clinical pharmacists and the wider healthcare team to keep patients safe and healthy.
They help with medication reviews, safety audits, and managing medication interactions, especially in areas like hypertension and cholesterol clinics.
They also support care home rounds and frailty hubs, making sure medications are safe for elderly and frail patients. Always learning and evolving, pharmacy technicians bring fresh knowledge to the team, improving patient care and helping general practices run smoothly and efficiently.
Video: QRisk2 - Patient Decision Aid This is a Qrisk video patient decision aid, which helps patients with higher risk (>10%) of heart attack and stroke within the next 10 years. It offers patients lifestyle advice and statins. Our PCN Pharmacy team developed and produced this video to support clinical time, as the patients can view this video and the make a decision whether to start Statin or request to review this further.
Pharmacy Technician in a Primary Care Network (PCN)
Pharmacy Technicians are essential members of the healthcare team within a Primary Care Network (PCN). They work alongside Clinical Pharmacists, GPs, nurses, and other professionals to support the effective delivery of medicines management and optimise patient care.
Their role involves:
- Supporting medication reviews by gathering and checking patient information and liaising with community pharmacies.
- Improving repeat prescribing systems and ensuring the accuracy of prescription records.
- Providing patient education on the safe and effective use of medicines.
- Helping to manage medication safety and audits, supporting the reduction of medication-related errors.
- Assisting with the implementation of national and local guidelines, including changes to prescribing policies.
Pharmacy Technicians play a key part in improving patient outcomes by ensuring medications are used safely, effectively, and economically. Their input enhances the quality of care across the network, particularly for patients with long-term conditions or those on complex medication regimens.